Jilili's Privacy Policy & Data Protection

Introduction and purpose

Jilili (jilili.bet) is a trusted online gaming platform in Bangladesh. We place the highest value on our members' privacy. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

Jilili's Privacy Policy is built in line with international data protection standards. We believe you should have full control over your personal information — which is why we are completely transparent about where your data goes and how it is used.

This Privacy Policy may be updated from time to time. We will notify you of any changes via email or an on-platform notice. We encourage you to check this page regularly.

What Data We Collect

Jilili collects your data in several ways — during registration, while you use the platform, and when you contact us. Information is gathered either automatically or through direct input from you.

Directly provided information:

• Full name, date of birth, and nationality.
• Mobile number and email address.
• Home address and postal code.
• National ID or passport number (for KYC verification).
• Payment method details (Mobile Pay, Nagad, Rocket number).

Automatically collected data:

• IP address and device information.
• Browser type and operating system.
• Usage history and activity logs on the platform.
• Login time and location data.
• Data collected through cookies and tracking pixels.

How Your Data Is Used

Jilili uses the information it collects for specific, lawful purposes. Our primary goal is to enhance your experience and maintain a safe gaming environment.

Jilili never uses your data for any commercial purpose without your consent. You can opt out of promotional communications at any time.

Data Sharing & Disclosure

Jilili does not sell your personal information to third parties. However, limited data may be shared under certain circumstances.

• Payment processors: Payment gateway data from providers such as Mobile Pay, Nagad, and Rocket is shared to confirm transactions.
• Technology partners: Trusted technology providers operating the platform may access limited data.
• Legal Authority: Data may be disclosed in response to a valid order from a court or regulatory authority.
• Anti-Fraud System: Limited data may be shared with security partners to help prevent fraud.

Outside of the cases listed above, your information is kept strictly confidential. All third-party partners are required to comply with Jilili's privacy policy.

Cookie Policy

The Jilili website uses cookies — small text files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Required for login sessions and security. These cannot be turned off.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical cookies: Used to analyze platform usage. Can be disabled.
• Marketing cookies: Used to show relevant ads. Can be disabled.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

Data Retention Period

Jilili retains your data for as long as necessary and legally required. Some information may be kept for a specified period even after your account is closed.

Once the retention period expires, data is securely deleted or anonymized. We do not retain any information beyond what is necessary.

Your rights regarding your data

Under Jilili's Privacy Policy, you have a number of important rights — all aligned with international data protection laws.

• Access: You may request to view the data we hold about you at any time.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to restrict processing: You may request that the use of your information be restricted in certain cases.
• Right to Portability: You may request a copy of your data in a standard format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@jilili.bet. We will respond within 30 days of receiving your request.

Minor Protection

Jilili is strictly prohibited for minors (under 18). In accordance with our privacy policy, we never knowingly collect or store data from minors.

• Age is verified at the time of registration.
• Proof of age may be requested in cases where age is in doubt.
• Any account identified as belonging to a minor is immediately suspended.
• Any data identified as belonging to a minor is permanently deleted.

Changes to the privacy policy

Jilili reserves the right to update this Privacy Policy at any time. Changes may be made in response to legal requirements, new services, or business needs.

• For significant changes, advance notice will be sent to your registered email address.
• The date of any change will be noted at the top of this page under "Last Updated".
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will be given the option to close your account.

Contact & Complaints

For any privacy-related questions, concerns, or complaints, reach out to Jilili. Our privacy team will respond to your matter with the utmost care.

• Email: support@jilili.bet
• Live chat: Reach us directly via the chat button on the right side of the platform.
• Support hours: 7 days a week, 24 hours a day.
• Response time: typically within 24–48 hours.

Once a complaint is received, we will investigate and take appropriate action. Protecting your privacy is Jilili's responsibility — one we take seriously.